Refund policy

Since Add Model is offering non-tangible, irrevocable goods we do accept refunds in certain cases: 

• Download issues, if you have troubles with downloading of the product please contact us to investigate the problem or upload purchased files to an alternative server before applying for a refund.
• Irreparable defects, missing textures, files, etc. although all the products are thoroughly tested before release, but unexpected errors may occur in this case we may send you a download link with the missing or fixed files or make a refund.
• Any other reasons if you don't download purchased files, you can request for a refund.

For technical support just contact us